Privacy Policy

Privacy Policy

At Zenkado, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how zenkado.com, an online clothing and fashion store operated by HAIYING TECHNOLOGY LIMITED, collects, uses, and shares personal information.

1. Information We Collect

When you browse our website, purchase clothing products, or contact customer support, we may collect:

  • Name, email address, and phone number

  • Shipping and billing addresses

  • Order details and payment-related information

  • Customer service inquiries

  • IP address, browser type, and device information

  • Website activity, shopping preferences, and cookie data

2. How We Use Your Information

We use personal information to:

  • Process orders and arrange product delivery

  • Provide customer support and handle returns

  • Improve our website and shopping experience

  • Prevent fraud and maintain website security

  • Conduct analytics and advertising activities

  • Comply with applicable legal requirements

3. Cookies & Advertising

Zenkado uses cookies and similar technologies to support essential website functions, including shopping cart functionality. We may also use these technologies for website analytics, advertising, and campaign measurement, subject to applicable consent requirements.

Third-Party Advertising — AppLovin

We may work with third-party advertising partners, including AppLovin, to measure advertising performance and deliver relevant advertisements.

When AppLovin’s advertising integrations are enabled on our website, AppLovin may collect information directly through pixels, cookies, scripts, or similar technologies. We may also share information with AppLovin through the integrations we use.

Depending on the integration enabled, this information may include your IP address, browser and device information, online identifiers, pages and products viewed, shopping cart activity, checkout interactions, and purchase events.

This information may be used to measure and optimize advertising campaigns, deliver interest-based advertisements, and operate and improve AppLovin’s advertising services, including its AI-powered advertising technology.

For more information about AppLovin’s collection and use of your information visit:

https://legal.applovin.com/privacy/

Your Privacy Choices

Where required by applicable law, we obtain your consent before activating non-essential advertising technologies or collecting or sharing personal information for these purposes.

You can manage your preferences or withdraw your consent through the cookie or privacy settings available on our website. Depending on your location, you may also have the right to opt out of targeted advertising or certain sharing of your personal information.

For assistance with your privacy choices or to exercise your applicable privacy rights, please contact us at service@zenkado.com.

4. Information Sharing

We may share necessary information with trusted service providers, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and technical providers

  • Analytics and advertising partners

We do not sell customer contact information as a standalone commercial product. Certain advertising data-sharing practices may be classified as a sale or sharing under applicable privacy laws.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access or correct your personal information

  • Request deletion of eligible personal information

  • Withdraw consent where applicable

  • Opt out of certain advertising data sharing

  • Unsubscribe from marketing communications

To exercise these rights, contact service@zenkado.com.

6. Data Security & Retention

We use reasonable security measures to protect personal information.

Personal information is retained only as long as reasonably necessary for business purposes, legal compliance, or resolving customer requests.

7. Children's Privacy

Zenkado does not knowingly collect personal information from children under 13 or otherwise process children's information in violation of applicable law.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our business operations or legal requirements. Updates will be published on this page.

9. Contact & Company Information

Brand Name: Zenkado

Website: https://zenkado.com

Website Operator: HAIYING TECHNOLOGY LIMITED

Business License Entity: HAIYING TECHNOLOGY LIMITED

Postal Address: ROOM C05, FLAT A, 2/F, TONTEX INDUSTRIAL BUILDING, 2-4 SHEUNG HEI STREET, SAN PO KONG, HK

Email: service@zenkado.com

Customer Service: +852 47485827

For privacy-related questions or requests, please contact our customer support team.

Zenkado is operated by HAIYING TECHNOLOGY LIMITED.